Case Study: Rapid Response
About the Company:
Tend in Austin, a trailblazing neobank, is revolutionizing banking through its vibrant social engine. Dedicated to fostering financial wellbeing, they're building a future where their community shapes the next wave of financial services. Their comprehensive open banking ecosystem integrates a variety of services – from banking to insurance, powered by the latest in AI and more, all under one roof.
The Challenge:
Facing a significant project backlog and a goal to triple their team size within a year, Tend encountered a dual challenge: speeding up hiring without compromising ongoing and future projects. They needed a strategy to quickly onboard top-tier teams while also fortifying their internal capabilities.
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Coltech Solution:
To address their hiring needs, we introduced our rapid response solution. This approach enabled Fintech Austin to deploy teams of flexible workers with just 48 hours' notice, boosting productivity on current projects. The client gained the flexibility to select consultants for permanent roles, fostering internal growth without sidelining urgent projects. Key initiatives were put in place for a swift, effective, and inclusive hiring process.
Key Elements Used:
- Developed a roadmap to anticipate and manage project scale-ups
- Implemented a 5-day turnaround Service Level Agreement (SLA) for permanent hires
- Achieved a 24-hour turnaround for contract onboarding
Key Stats
Key Metrics
Speed
Lightning-fast 48-hour turnaround from selection to deployment
Scale
A staggering 374% increase in hiring volume
Value
Cost savings of $275,000 in staffing fees
Metrics
A perfect 100% offer acceptance rate
View ServicesAs we grew, we wanted to spend more and more of our time on our technology and product whilst scaling the team, Coltech enabled us to do that. They scaled with us and successfully managed the demand, in fact overachieving expectations. They’re always prompt and willing to go the extra mile, we are looking forward to continued growth with Coltech in the future.
